Terms & Conditions

1. Agreement

These Terms & Conditions ("Terms") govern your use of the quietNotify for Landlords platform ("Service"), operated by quietNotify ("we," "us," "our") at getquietnotify.com. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

quietNotify for Landlords is a SaaS platform that helps individual landlords and small property managers track tenants, manage rent charges, and send automated rent reminder notifications via email and SMS. The Service does not collect rent on your behalf, act as a licensed property manager, or provide legal advice.

3. Eligibility

You must be at least 18 years old and legally authorized to enter into this agreement. By registering, you represent that all information you provide is accurate and that you have the legal right to manage the properties and tenant relationships entered into the platform.

4. Account Responsibilities

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately at support@getquietnotify.com if you suspect unauthorized access.
• You may not share your account with others or create accounts on behalf of third parties without authorization.

5. Billing & Subscription

Access to the Service requires a paid subscription. By subscribing:

• You authorize us to charge your payment method on a recurring monthly basis at the current plan rate.
• Subscriptions automatically renew unless you cancel before the renewal date.
• You may cancel at any time through the Billing section of your dashboard. Cancellation takes effect at the end of the current billing period — no partial refunds are issued.
• We reserve the right to change pricing with 30 days' advance notice to your registered email address.
• Failed payments may result in temporary suspension of your account. If payment is not remedied within 7 days, we may terminate the account.

All payments are processed by Stripe. We do not store credit card numbers.

6. Acceptable Use

You agree not to use the Service to:

• Send unsolicited spam or marketing communications to tenants
• Harass, intimidate, or discriminate against tenants in violation of applicable fair housing laws
• Enter false or fabricated tenant data
• Attempt to reverse-engineer, scrape, or resell the platform
• Violate any applicable federal, state, or local laws, including the Telephone Consumer Protection Act (TCPA) with respect to SMS communications

You are solely responsible for ensuring that your use of SMS and email reminders complies with all applicable laws and that you have obtained any necessary consent from your tenants.

7. Tenant Data & Privacy

You act as the data controller for any personal information you enter about your tenants. You represent that you have a lawful basis for processing that data and that you have informed your tenants that their contact information will be used to send them rent notifications through quietNotify. Our collection and use of your own data is governed by our Privacy Policy.

8. Intellectual Property

All software, design, trademarks, and content comprising the Service are owned by or licensed to quietNotify. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal property management purposes during your subscription term. You may not copy, modify, distribute, or create derivative works from any part of the Service.

9. Service Availability & Uptime

We aim for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, infrastructure issues, or events beyond our control. We are not liable for damages resulting from service interruptions.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT NOTIFICATIONS WILL BE DELIVERED ON TIME, OR THAT THE PLATFORM WILL MEET ALL OF YOUR REQUIREMENTS.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, QUIETNOTIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST RENT, MISSED NOTIFICATIONS, OR TENANT DISPUTES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless quietNotify, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law with respect to your tenants.

13. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law. Upon termination, your access to the Service will cease. We will retain your data for 90 days, after which it will be permanently deleted.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Hillsborough County, Florida. You waive any objection to jurisdiction or venue in those courts.

For minor disputes (under $500), we encourage you to contact us first at support@getquietnotify.com to resolve the matter informally before initiating any legal proceeding.

15. Changes to These Terms

We may update these Terms from time to time. We will notify active subscribers by email at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

16. Contact